PHONE: 914.591.6602       E-MAIL: boxoffice@irvingtonny.gov

 

BUYING YOUR TICKETS:

Our box office opens for in-person ticket sales 2 hours prior to every performance. Our online box office is open 24/7! Online ticket sales end 2 hours prior to any given performance, at which time tickets may only be purchased in-person at our box office. In-person tickets sales conclude 30 minutes before each show. Save on the cost of your tickets by purchasing online, in advance!

 

RECEIVING YOUR TICKETS:

To help us go green, select Mobile Ticket Delivery during checkout. Instead of printed tickets, you will receive an email after purchase containing simple steps to access your tickets on your phone. Patrons without printed or mobile tickets will be charged a $2 will-call fee to have them printed at the door.

 

TICKET POLICY:

All sales are final. There are no refunds and no exchanges unless a show is cancelled. If you cannot use your tickets to a given performance, we encourage you to send a loved one in your place.

 

TICKET FEES:

We strive to keep ticket fees as low as possible. All tickets include fees to cover the operating expenses of our historic venue and box office, ranging between $1 and $4. All will-call tickets picked up at the box office will be charge an additional $2 processing fee. Save on the cost of your tickets by purchasing online, in advance!

 

METHODS OF PAYMENT:

Irvington Theater accepts major credit cards including MasterCard, Visa, Discover, and American Express. All online sales are safe and secure through Vendini, our third party payment processor. Your information is used solely to process your transaction and is never saved to our system. To pay over the phone, call 914.591.6602.

 

LATECOMER SEATING:

To avoid disturbing our artists and your fellow audience members, latecomers will be seated at the discretion of box office management at an appropriate break in the performance. 

 

CAMERAS & RECORDING DEVICES:

The use of recording devices, including but not limited to still cameras and video cameras, is strictly prohibited. Use of such devices during a performance is a violation of federal copyright law and is an actionable offense.

 

INCLEMENT WEATHER:

We reserve the right to postpone or cancel a performance for safety reasons related to severe weather. In the event of a cancellation, Irvington Theater will refund the cost of your ticket. For a status update on the day of the show, keep an eye on our website or call our box office at 914.591.6602 for a recorded message. 

 

See our ACCESSIBILITY SERVICES


 

If you have questions regarding any of these policies, do not hesitate to contact the box office at 914.591.6602 or boxoffice@irvingtonny.gov. A member of our team will get in touch with you as soon as possible.